MentraAgentAI Privacy Policy

Version: 2.0

Effective Date: October 23, 2025

Owner: The Maycott Group LLC

Applies to: MentraAgentAI Academy • Network+ • Partners • Command • Insights

Data Handling At-a-Glance

Data Type	Primary Purpose	Retention Period
Account Information	Service delivery, authentication	Duration of account + 30 days after deletion
AI Interaction Data	Personalization, model improvement	Raw logs: 12 months; De-identified: indefinite
Transaction Data	Financial compliance, billing	7 years for tax/legal requirements
Technical Data	Security, analytics	24 months aggregated

1. Introduction & Scope

The Maycott Group LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of users (“you”) who interact with the MentraAgentAI Platform. This Privacy Policy describes how we collect, use, store, share, and protect your data across all MentraAgentAI divisions.

2. Information We Collect

We collect information to provide, secure, and improve our services.

Account Information: Name, email, phone number, address, and login credentials.
Technical & Usage Data: IP address, browser type, device information, pages visited, and usage analytics collected via cookies and similar technologies.
Transaction Data: Billing address, payment details, and subscription records.
AI Interaction Data: Prompts, chat logs, and user submissions processed through our AI systems.
Third-Party Data: Information from integrated platforms (e.g., Zoho, Google Workspace) when you connect these services to your account.

3. How We Use Information

We use the information we collect for the following purposes:
Service Delivery: To operate, maintain, and provide platform features.
AI Personalization & Training: To personalize your AI experience and improve model accuracy through aggregated, de-identified data.
Business Operations: To facilitate automation, CRM integration, analytics, reporting, and performance monitoring.
Communication: To send administrative messages, updates, and—with consent—marketing communications.
Security & Compliance: To prevent fraud and comply with legal obligations.

4. AI Transparency, Ethics & Data Use

MentraAgentAI is committed to responsible and transparent AI use.
Transparency: We clearly disclose when you are interacting with AI tools.
Human-in-the-Loop: We do not use personal data for fully automated decisions without human review.
AI Training Data: AI interaction data is de-identified within 30 days; raw logs are retained for 12 months for security and service improvement.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.
We may share data only with trusted partners who perform essential services such as cloud hosting, analytics, payment processing, or support—under strict confidentiality agreements.
We may also disclose data when required by law or during a merger or acquisition, with prior notice to users.

6. ADA & Accessibility

MentraAgentAI complies with the Americans with Disabilities Act (ADA), Section 508, and WCAG 2.1 AA standards to ensure full digital accessibility for all users. For assistance, contact [email protected].

7. Data Security & Retention

We employ encryption, access controls, and continuous monitoring to safeguard data. Retention periods include:
Account Data: For the duration of your account, deleted within 30 days after closure.
AI Interaction Data: De-identified for training within 30 days; raw logs retained for 12 months.
Transaction Data: Retained for 7 years for tax and compliance.
Data is securely deleted or anonymized after retention expires.

8. Your Rights & Choices (GDPR/CCPA/CPRA)

You may exercise the following rights:
Access & Portability—Request your data in a readable format.
Correction & Deletion – Update or request deletion of your data.
Opt-Out—Withdraw consent for marketing communications.
Restrictions—Limit certain data uses as permitted by law.
Submit requests via [email protected].

9. International Data Transfers

When data is transferred across borders, we ensure compliance through lawful mechanisms such as Standard Contractual Clauses or explicit user consent.

10. Children’s Privacy

MentraAgentAI is not directed to individuals under 18. We do not knowingly collect data from minors and promptly delete any discovered records.

11. Policy Updates & Notification

We periodically update this policy to reflect legal or operational changes. Updates will appear on our website with revised effective dates.
This Privacy Policy works alongside our Terms of Use, which govern your use of MentraAgentAI services.

12. Contact Information

For privacy inquiries or to exercise your rights, contact:
Data Protection Officer: [email protected]
Accessibility Contact: [email protected]
Mail: The Maycott Group LLC, [Insert Address], USA